Last updated: November 13, 2026
This policy explains what personal information Sports Agent Pro collects, how we use it, who we share it with, and the choices you have.
This Privacy Policy applies to personal information collected by Sports Agent Pro (“SAP”, “we”, “us”) when you visit sportsagentpro.com, contact us, sign up for a resource or Service, use our client portal or software, or receive messages from us (together, the “Services”). Our Services are for athletes, parents and guardians, schools, athletic departments, sports programs, clubs and coaches.
This policy does not cover how our clients handle the information they collect from their own athletes, families, fans or other contacts. If your information was given to us by a school, club, coach or other client, please start with that organization. For how we handle that information for our clients, see section 6. Our Terms of Service also apply to your use of the Services.
We do not intentionally ask for sensitive information such as government ID numbers, health or injury records, or bank account logins. Please do not send us this information unless we ask you to for a specific, lawful purpose. We do not need academic transcripts or official eligibility records unless you choose to share them for a project, and you should only share what you are allowed to share.
We use personal information to:
Where the law requires a legal basis (for example, if you are in the UK or EU), our bases are: performing our contract with you, our legitimate interests (such as running and securing our business and improving our Services), your consent (such as for some cookies and marketing), and our legal obligations. For an athlete under 18, we rely on the parent or guardian’s agreement and consent where required.
We and our service providers may use cookies, pixels, local storage and similar tools to keep our site working, remember your choices, understand how the site is used, and measure marketing. You can control cookies through your browser settings and through any cookie choices we offer on the site. Blocking some cookies may affect how the site works. To opt out of the sale or sharing of your information, email will@sportsagentpro.com.
We do not sell your personal information for money. We share information as follows:
We may share aggregated or de-identified information that cannot reasonably be used to identify you. We do not share mobile numbers, or text messaging opt-in data and consent, with third parties or affiliates for their own marketing or promotional purposes.
Many of our Services are used by athletes, parents, schools, athletic departments, clubs and coaches (our “clients”) to communicate with their own athletes, families, fans, recruits, sponsors and other contacts. Our clients may put contact details, messages, form submissions, photos, rosters, appointment details and similar information into our software. We handle this information on the client’s behalf and under their instructions, as a service provider (or “processor”).
The client decides what to collect and why, and is responsible for giving notices, getting consent where required (including parent or guardian consent for minors), following student-privacy rules that apply to them, such as FERPA where it applies, and answering requests from the people whose information they hold. If your information is in a client’s account and you want to access, correct or delete it, please contact that school, club or other organization directly. If you contact us, we will tell you we cannot respond directly, or we will pass your request to the client, unless the law requires otherwise.
We use this information only to provide the Services to the client, to keep the Services secure, and as the law allows. We do not use it for our own marketing.
If you give us your mobile number and agree to receive texts, we may send you messages about your account, appointments, support, resources, and, if you opted in, marketing. For example, you may opt in on a form on our website.
If a school, club or other client texts you through our software, that organization is the sender. Reply STOP to that number to opt out of their messages. We do not share mobile numbers, or text messaging opt-in data and consent, with third parties or affiliates for their marketing or promotional purposes.
We send service emails (such as receipts and security notices) and, where permitted, marketing emails. Every marketing email includes an unsubscribe link. If you unsubscribe, we will stop marketing emails but may still send you messages about your account and legal notices.
If we record or transcribe a call, we will tell you at the start of the call where the law requires it. If you use call features of our software, you are responsible for notifying and getting consent from the people you call, as described in our Terms of Service.
We may use AI tools to help provide the Services, for example to draft content or summarize conversations. To do this, the content you or your contacts enter may be processed by AI service providers acting for us. We choose providers and settings that, to our knowledge, do not use your content to train their general models. We do not use client content to train our own AI models. We ask you not to put sensitive information, such as government ID numbers, payment card numbers or health details, into AI tools. We do not use AI to make decisions about you that have legal or similarly significant effects without a person being involved.
We keep personal information only as long as we need it for the purposes in this policy, including to provide the Services, meet legal, tax and accounting duties, resolve disputes and enforce agreements.
Backups can take additional time to be overwritten. When we no longer need information, we delete it or make it anonymous.
We use reasonable administrative, technical and physical safeguards, such as encrypted connections (HTTPS), access controls, and the security measures of our hosting and software providers. No method of sending or storing data is completely secure, so we cannot promise absolute security. Please use a strong, unique password and keep your login details private. If we learn of a breach that affects your personal information, we will notify you and the authorities as the law requires.
If you ask us to delete information we need to provide the Services you are paying for, we will delete it when we no longer need it for that, and as the law allows.
Depending on where you live, such as California, Colorado, Connecticut, Virginia, Texas, Oregon, Utah and other states with privacy laws, you may have some or all of these rights, subject to exceptions:
In the past 12 months we may have collected these categories of personal information: identifiers (name, email, phone, IP address); commercial information (plan and purchase records); internet or electronic network activity (site usage); geolocation (approximate, from IP); professional, sport or education-related information you provide (such as school, sport and program details); photos and audio or video you provide; communications; and inferences drawn from the above to personalize our marketing. We collect them from you, your devices, our service providers, platforms you connect, and, where applicable, a parent, guardian or authorized organization. We use and disclose them for the business purposes in sections 3 and 5, including to service providers. We do not sell personal information for money. Some of our website cookies and pixels may count as “sharing” for cross-context behavioral advertising under California law. If so, you can opt out through our cookie choices or by emailing will@sportsagentpro.com with the subject “Do Not Sell or Share.” California residents may also ask about disclosures to third parties for their direct marketing under the “Shine the Light” law.
Email will@sportsagentpro.com. We will confirm your request, verify your identity by matching information you give us with what we hold, and respond within the time the law allows (generally 45 days, extended once if reasonably needed). You may use an authorized agent, who must give us written permission. A parent or guardian may submit a request for an athlete under 18. If we deny a request, you may appeal by replying to our decision and asking for an appeal, and we will respond in writing within the time the law requires. Where the law allows, you can then contact your state attorney general.
Nevada residents may ask us not to sell certain information. We do not sell personal information as defined by Nevada law. Send requests to will@sportsagentpro.com.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, please email will@sportsagentpro.com and we will delete it.
We may collect information about student-athletes who are 13 or older when it is provided by the athlete, a parent or guardian, or an authorized school, athletic department, club or coach, in order to deliver the Services. For athletes under 18, a parent or guardian should agree to our Terms and to the Services, and may request access, correction or deletion of the athlete’s information as described in section 13. Schools and other organizations remain responsible for notices and consents required by student-privacy laws that apply to them, including FERPA where it applies.
We are based in the United States, and our Services are directed to people and organizations in the United States. If you use the Services from outside the US, your information will be transferred to, stored and processed in the United States, where privacy laws may differ from those in your country.
Our site and our messages may link to websites and services that we do not control. We are not responsible for their privacy practices. Please read their policies.
We may update this policy from time to time. We will post the new version with a new “Last updated” date, and if a change is material we will tell you by email or on our site before it takes effect, where required by law.
For privacy questions or to use your rights, contact Sports Agent Pro at will@sportsagentpro.com, or visit sportsagentpro.com.
