Last updated: November 13, 2026
This policy explains how to cancel, what happens to your fees, and when we give refunds. It works together with our Terms of Service. Billing terms, fees and plan details for your purchase are shown at checkout or in your written proposal or order (an “Order”).
You can cancel a recurring plan at any time by emailing will@sportsagentpro.com or from your account settings where available. Please use the email address on your account. You will receive a confirmation. Cancellation takes effect at the end of your current paid billing period, and you keep access until then, unless your Order says otherwise. Partial periods are not refunded.
Cancelling a plan does not automatically cancel a separate one-time Order, and cancelling a one-time Order does not cancel a plan, unless the Order says so. Any minimum term or notice period is stated at checkout or in your Order. If none is stated, there is no minimum term beyond cancelling before your next billing date.
If a parent or guardian bought the Services for an athlete under 18, that parent or guardian should send the cancellation request.
Recurring fees are billed in advance for each billing period, on the schedule shown at checkout or in your Order. Fees that have already been billed for a period are not refunded, and we do not give partial-period refunds or credits, except as described in this policy or required by law. If we are unable to provide the plan you paid for, or we charged you in error, we will correct it or refund the affected amount.
Some services have a setup fee or a one-time fee, such as platform setup, branding work, a website build, or a commitment edit. The amount, what it covers, and any refund terms for that purchase are shown at checkout or in your Order. Unless those terms say otherwise:
Ongoing services, such as content, platform management or other support described in your Order, are billed on the schedule shown at checkout or in the Order and may be cancelled using the process above. Access to hosted websites or platform tools that are part of a subscription ends when the paid period ends, unless we agree otherwise in writing.
Money you pay to advertising, sponsorship, social or other platforms goes to those platforms and is not refunded by us. Any refund or credit must be requested from the platform. Third-party costs paid on your behalf, such as domain registration, stock media, premium plugins, and messaging or carrier registration fees, are non-refundable unless the provider credits them and we are able to pass that credit on.
Usage-based costs, such as text or email sending or payment processing fees, are billed as described at checkout, in your Order, or by the provider, and are generally not refundable once incurred.
We do not refund fees because a recruiting outcome, scholarship, NIL deal, earnings target or other result did not occur. We do not guarantee those results, as explained in our Terms of Service.
Email will@sportsagentpro.com from the email address on your account, with the date and amount of the charge and a short description. We will answer within 5 business days. Approved refunds go back to your original payment method through our payment processor, and your bank may need 5 to 10 business days to show it.
If you have a problem with a charge, please contact us first so we can fix it quickly. If you start a chargeback or dispute with your bank, we may suspend your services while it is reviewed, and may share information about the services and your use of them with the bank or card network to respond.
This policy does not take away any rights you have under law that cannot be waived. If you live in a place that gives you a statutory cancellation or refund right, those rights apply.
Questions about cancelling or billing? Email will@sportsagentpro.com, or visit sportsagentpro.com. See also our Terms of Service and Privacy Policy.
